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Terms & Conditions

Last Updated: 25/11/2025

These Terms & Conditions (“Terms”) govern the use of the Root Level Technology Pvt. Ltd. website and services. By accessing our site, you agree to comply with these Terms.

1. Use of Website

Users agree to:

  • Use the website responsibly and lawfully
  • Not interfere with website functionality
  • Not copy, reproduce, or distribute any content without permission
  • Provide accurate information when engaging with our forms or services

All website content, unless stated otherwise, is owned by Root Level Technology Pvt. Ltd.

2. Services Provided

Root Level Technology Pvt. Ltd. offers:

  • IT Services
  • Digital Marketing Solutions
  • Business Promotion & Branding Support
  • Consultation & Strategy Services

Specific deliverables, timelines, and pricing are outlined in project proposals or agreements signed with clients.

3. Payments & Financial Terms

  • Payments must be made as per agreed milestones or invoices.
  • Late payments may affect delivery timelines.
  • Fees paid for ongoing or executed work are non-refundable unless specified in an individual agreement.

4. Client Obligations

Clients are responsible for:

  • Providing timely information, approvals, and content
  • Ensuring rights and permissions for materials shared
  • Maintaining clear communication throughout the project
  • Settling payments as per agreed terms

5. Intellectual Property Rights

  • All strategies, designs, code, and creative assets remain the intellectual property of Root Level Technology Pvt. Ltd. until full project payment is completed.
  • After payment, ownership of specific deliverables can be transferred as outlined in the agreement.
  • Proprietary tools, processes, and frameworks always remain with the company.

6. Limitation of Liability

Root Level Technology Pvt. Ltd. is not liable for:

  • Losses due to system failures or third-party service interruptions
  • Business impact resulting from project delays
  • Misuse of delivered material by the client
  • Any damages arising from incorrect or incomplete information provided by the client

Our maximum liability, if applicable, will not exceed the total amount paid for the service.

7. Service Modifications & Delays

Timelines are estimates and may change due to:

  • Client-side delays
  • Technical complications
  • Scope changes
  • Situations beyond our control

We ensure transparent communication in all such cases.

8. Termination

Either party may terminate the project by written notice, subject to the conditions outlined in the agreement.
We reserve the right to withdraw services in cases of misconduct, non-payment, or violation of terms.

9. Third-Party Tools & Integrations

Our services may involve third-party platforms (hosting, analytics, marketing tools, APIs).
We are not responsible for:

  • Their performance
  • Data mishandling
  • System outages or changes in functionality

10. Governing Law

These Terms are governed by the laws of India.
Any disputes will be settled in the jurisdiction of [Your City/State].

11. Contact for Legal Queries📧 rootleveltech001@gmail.com